Terms of Service

Welcome to ROYAL EQUIPMENT. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully before using our services. If you do not agree with these terms, you may not use our services.

1. Acceptance of Terms

By using ROYAL EQUIPMENT's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy and Refund Policy. These terms apply to all users, including:

• Visitors browsing our website
• Customers purchasing our services
• Users of our consultation and engineering services
• Any other individuals or entities interacting with our platform

2. Services Provided

ROYAL EQUIPMENT provides remote engineering solutions, including but not limited to:

• CAD Design & Calculations
• Technical Consultations
• 3D Modeling
• Documentation Audit
• IoT Setup & Monitoring

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. User Eligibility

To use our services, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Provide accurate, current, and complete information during registration
• Maintain the security of your account credentials
• Comply with all applicable laws and regulations

4. Account Registration and Security

When creating an account with ROYAL EQUIPMENT:

• You are responsible for maintaining the confidentiality of your account information
• You agree to notify us immediately of any unauthorized use of your account
• You are responsible for all activities that occur under your account
• We reserve the right to suspend or terminate accounts that violate these terms

You may not use another person's account without permission or create multiple accounts for fraudulent purposes.

5. Payment and Pricing

All prices are listed in USD and are subject to change without notice. By purchasing our services, you agree to:

• Pay all fees associated with your order at the time of purchase
• Provide valid payment information
• Authorize us to charge your payment method for all applicable fees
• Pay any applicable taxes, duties, or additional charges

We accept major credit cards and other payment methods as indicated on our website. All payments are processed securely through trusted third-party payment processors.

6. Service Delivery and Timelines

We strive to deliver all services within the agreed-upon timeframe. However:

• Delivery times are estimates and may vary based on project complexity
• Delays caused by incomplete information or client-side issues may extend timelines
• We will communicate any anticipated delays as soon as possible
• Rush orders may be available for an additional fee

7. Intellectual Property Rights

Our Content: All content on our website, including text, graphics, logos, images, and software, is the property of ROYAL EQUIPMENT and is protected by copyright, trademark, and other intellectual property laws.

Your Content: You retain ownership of any materials you provide to us. By submitting content, you grant us a license to use it solely for the purpose of delivering our services.

Deliverables: Upon full payment, you receive ownership of the final deliverables created specifically for your project, subject to any third-party licensing restrictions.

8. Prohibited Uses

You agree not to use our services for any unlawful or prohibited purposes, including but not limited to:

• Violating any local, state, national, or international law
• Infringing on the intellectual property rights of others
• Transmitting harmful code, viruses, or malware
• Attempting to gain unauthorized access to our systems
• Harassing, threatening, or defaming others
• Engaging in fraudulent activities or misrepresentation
• Reselling our services without authorization

9. Limitation of Liability

To the fullest extent permitted by law:

• ROYAL EQUIPMENT shall not be liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount paid by you for the specific service in question
• We are not responsible for delays or failures caused by circumstances beyond our reasonable control
• We do not guarantee uninterrupted or error-free service

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.

10. Warranties and Disclaimers

We strive to provide high-quality services, but:

• Our services are provided "as is" without warranties of any kind
• We do not warrant that our services will meet your specific requirements
• We are not responsible for the results or outcomes of implementing our deliverables
• You are responsible for verifying the accuracy and suitability of our work for your intended use

11. Confidentiality

We respect the confidentiality of your project information. We will not disclose your proprietary information to third parties without your consent, except as required by law or as necessary to provide our services. If you require additional confidentiality protections, we can execute a separate Non-Disclosure Agreement (NDA).

12. Termination

We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for:

• Violation of these Terms of Service
• Fraudulent or illegal activity
• Non-payment of fees
• Any other reason at our sole discretion

Upon termination, your right to use our services will immediately cease, and we may delete your account and data.

13. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Kentucky, United States, without regard to its conflict of law provisions.

Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration in Owensboro, Kentucky, except where prohibited by law. You agree to waive your right to participate in class action lawsuits.

14. Indemnification

You agree to indemnify, defend, and hold harmless ROYAL EQUIPMENT, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your use of our services, violation of these terms, or infringement of any third-party rights.

15. Changes to Terms of Service

We reserve the right to modify these Terms of Service at any time. We will notify you of significant changes by posting the updated terms on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the modified terms.

16. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us: