Privacy Policy

1. Information We Collect

At ROYAL EQUIPMENT, we collect information that you provide directly to us when you:

• Create an account or place an order
• Contact us for support or consultation
• Subscribe to our newsletter or marketing communications
• Participate in surveys or promotions

This information may include your name, email address, phone number, company name, billing address, and payment information.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and service requests
• Communicate with you about your orders, services, and account
• Provide customer support and respond to your inquiries
• Send you technical updates, security alerts, and administrative messages
• Improve our services and develop new features
• Send you marketing communications (with your consent)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We work with trusted third-party service providers who assist us in operating our business (e.g., payment processors, hosting providers)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications at any time
• Request a copy of the data we hold about you
• Object to the processing of your personal information
• Lodge a complaint with a supervisory authority

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: